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The general costs of going online with your bookings

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Giving your customers the possibility to book and pay online provides multiple advantages. You can use new marketing channels and leverage your turnover through agents and reselling platforms. All this helps you strengthen your business.

Nevertheless, to go online, one has to establish certain settings and adapt to certain facts given for e-commerce in general. A good example is the costs for accepting credit card payments. To make an online credit card payment, a payment service provider is needed to establish a link between the credit card firm, such as VISA or Mastercard, and a particular bank. This payment service provider charges a certain commission to do this transfer. If you want to use payments through PayPal, you will pay for the transaction as well.

Intransparent comission

The entire online payment market is highly intransparent and depending on the payment service provider and your bank, you will pay from some percent (2-3% to over 10 %) for accepting online payments. The main influence factors are your payment volume and the currency in which you are accepting payments. Further, you should consider potential currency risks, especially nowadays, because of the increase volatility in currency prices.

If you are considering establishing an online booking possibility for your customers, you should evaluate all those costs and calculate them. To facilitate this, we took the freedom to calculate an example.

Calculating the Standard Case

A mid-size tour operator or activity provider company establishes a booking solution with whatever booking-tool on the market. He has to face the following costs:

  • Costs for a booking tool charging something between 3 and 10%
  • Costs for a payment service provider for his relatively low volume 2-4%
  • Eventual costs for his foreigner currency bank account ~1%

He ends up with a total of 6 to 15%, let’s say in average of around 10% commission for his booking and payments. Further, he has to establish several contracts, such as one with a payment service provider. This one especially requires different assessments and takes time and energy.

Compared to this standard procedure, TrekkSoft offers an easy solution, including the payment tool, in its booking engine for only 6% commission. This means by signing up for TrekkSoft, your booking and payment are combined! Additionally, you receive your payouts every week, directly to your bank account!

Online Travel Agent Tracking System by TrekkSoft.com

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TrekkSoft.com offers the unique option to track agent sales online. The system we use is quite easy but it also works for accounting purposes.

The first step to integrate an agent/referal system is to sign up as a user on a specific mandator page (either in the frontend) or the administrator backend:

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Sign up in the frontend of a specific mandator page

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Add a new user in the administrator backend

After creating a new user or if there is an already existing user you need to link a user to an agent. For that, you need to define an agent in the administrator part of Trekksoft under //Marketing // Agents:

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Create a new agent in the administrator part of trekksoft.com

If you create a new agent, you will need to define a unique agent code. The idea of this agent code is to allow your agents to use a specific code on brochures, print materials etc. to generate comissions for people who are online booking via frontend. Besides the agent code you need to give him the amount of comission and decide if he needs a weekly or monthly accounting. You can define rights for every agent, depending on the trust and turnover. For example, you can give him the right to take cash payment.

Finally, you need to allcoate an agent to a user, so that the agent can login via the frontend site of your specific mandator site.

Under Accounting// Agent Accounting you find all the agent accounting based on the set up (weekly or monthly), you can generate dynamic .pdfs for the pay outs. IMPORTANT: all accounting is based on the trip date and not on the date where the trip was sold.

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